Members

The Members screen lists the people in your community. You can suspend a member and restore a suspended member.

Who sees this screen and how to get to it

• Partner organizations that run a community.
• Click Members in the left menu (/partner/members).
• Or click Community members on the community overview (/partner/community/(community id)/members).
• Owners and Admins can suspend and restore. A Member (read-only) sees "You have read-only access. A partner owner or admin can suspend and restore members."

How people become members

• In a Public community, anyone signed in to XRaise can join from the community landing page.
• In an Invite only community, people join with an invitation link. See Invitations.

Members show here after they join or accept an invitation.

The screen, top to bottom

The line at the top says: "Members of this community. Suspending someone bars that login from rejoining, through the landing page or an invitation, until you restore them."

The member list

Each row shows:

• The name. If XRaise has no name, the email shows. If it has neither, "Member #" and a short code show.
• A second line with the email or the short code, when it adds something.
• "Joined (date)".
• Suspend, for owners and admins.

Suspended

When you have suspended members, a section Suspended (number) shows under the list. It says: "These logins cannot rejoin this community until you restore them. Their account and submission history are untouched."

Each row shows the Suspended tag, "Suspended (date)" and Restore.

What suspending does

When you suspend a member:

• They lose access to your community catalog and community dashboard.
• They cannot rejoin, not from the landing page and not with an invitation, until you restore them.
• Their XRaise account and their application history are not deleted.

How to suspend a member

1. Find the person in the list.
2. Click Suspend.
3. Read the dialog Suspend (name)?.
4. Click Suspend member.

You see "(name) suspended". The person moves to the Suspended section.

How to restore a member

1. Find the person in the Suspended section.
2. Click Restore.

There is no confirmation step, because you can undo it. You see "(name) restored". The person moves back to the member list.

Empty states

• "No members yet": nobody has joined.
• "No active members": everyone in the community is suspended.

Common questions

Does a suspended person get an email? No. If they try to join again, XRaise tells them that the community organizer suspended their access.

Can a suspended person use an old invitation link? No. Suspension blocks every way back in until you restore them.

What is the difference between a community member and a teammate? A community member is a founder in your community. A teammate is a person on your partner team who uses the partner panel. You invite teammates on the partner Settings screen.